Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Melange Parfum’s relationship with you in relation to this website.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
This website is operated by Melange Parfum. Throughout the site, the terms “we”, “us” and “our” refer to Melange Parfum. Melange Parfum offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Our store is hosted on WordPress. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Promotional Codes/Discounts:
Promotional codes or discounts cannot be combined or used on sale items; they are also not applicable on any Bespoke Products.
General Terms
1.1. These Terms apply to all visitors, users, and customers of the Website.
1.2. Melange Parfums reserves the right to modify these Terms at any time without prior notice. Your continued use of the Website after any changes constitutes your acceptance of the new Terms.
2. Products and Orders
2.1. We offer premium fragrances crafted with high-quality ingredients. Product descriptions, ingredients, and prices are subject to change without prior notice.
2.2. All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
2.3. Once an order is placed, you will receive an email confirmation. This does not guarantee order acceptance; we will confirm shipping details separately.
2.4. We strive to ensure accuracy in product descriptions, but minor variations may occur due to digital representation.
3. Pricing and Payment
3.1. Prices displayed on the Website are in [Currency] and include applicable taxes unless stated otherwise.
3.2. As indicated during checkout, we accept various payment methods, including credit/debit cards, UPI, and digital wallets.
3.3. Melange Parfums reserves the right to correct any errors in pricing and to cancel orders affected by such errors.
3.4. Payment must be completed before order processing. Failed transactions will not be processed.
4. Shipping and Delivery
4.1. We ship across India with estimated delivery times provided at checkout. Delays may occur due to external factors beyond our control.
4.2. Shipping costs are displayed at checkout and are non-refundable.
4.3. Once shipped, tracking details will be shared via email/SMS.
4.4. Melange Parfums is not responsible for delays caused by third-party logistics partners.
5. Returns, Refunds, and Exchanges
5.1. Due to the nature of our products, returns are accepted only if the item is defective or damaged upon delivery.
5.2. To request a return or exchange, contact our support team within [X] days of receiving your order.
5.3. Refunds will be processed within [X] business days after inspection and approval.
5.4. Products must be returned unused, in their original packaging, and with proof of purchase.
5.5. We do not offer returns or refunds on products due to personal preference.
6. Intellectual Property
6.1. All content on this Website, including text, images, trademarks, and logos, is the property of Melange Parfums and is protected by copyright and trademark laws.
6.2. You may not reproduce, distribute, or use our content without prior written consent.
7. Limitation of Liability
7.1. Melange Parfums shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our products or Website.
7.2. We do not guarantee that the Website will be free from errors, viruses, or interruptions.