Privacy Policy

Effective Date: 01/08/2025
Website: melangeparfum.com
Brand Name: Melange Parfum
Contact: +91 84849 91753
Email: melangeparfum@gmail.com

Melange Parfum (“we”, “us”, or “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information. Our practices comply with the Information Technology (Amendment) Act, 2008, and any amendments applicable under Indian law.

1. Information Covered by This Policy
This policy applies to personal and sensitive personal information collected by Melange Parfum, either directly through the website or through other business interactions.

Personal Information may include:
-Full name
-Contact number
-Residential or delivery address
-Email address
-Gender and date of birth
-Identity verification documents (as required)

Sensitive Personal Information includes:
-Passwords and login credentials
-Payment information (bank account, credit/debit card, UPI, etc.)
-User-provided data at registration
-Call data records, if applicable

Any information related to or derived from the above used to provide service
All sensitive personal data remains the property of the individual providing it.

2. Information We Collect
We may collect information in the following ways:
When you voluntarily submit it (e.g., placing orders, signing up for updates)
While executing transactions or handling customer service
From third-party sources where legally permitted

Examples of information we collect:
Name, email, mobile number, postal address
Identity documents for verification
Login credentials for user accounts
Transaction details, payment data
Communication preferences

How We Use Your Information
The collected information is used to:
-Process orders and payments
-Deliver products and manage customer service
-Communicate updates, offers, or promotions (only with consent)
-Prevent fraud or unauthorized transactions
-Improve our services and user experience
-Comply with legal obligations

4. Information Sharing
We may share your information:
With third-party service providers (e.g., delivery partners, payment gateways)
For legal compliance or law enforcement purposes
To protect our rights, customers, or the public, where permitted by law

We do not sell your personal data to any third parties.

Data Security
We use appropriate technical and administrative security measures to safeguard your data. Access is restricted to only those who need the information to perform their duties.
However, we cannot guarantee absolute security over the Internet, and you provide your data at your own risk.

Your Rights
You have the right to:
Access or correct your personal data Withdraw consent to marketing communications
Request deletion of your data (subject to legal retention limits)

To exercise these rights, please contact us at:
📧 melangeparfum@gmail.com
📞 +91 84849 91753

Data Retention
We retain your personal information only as long as needed for the purpose it was collected, unless longer retention is required by law.